We make every effort to accomodate our customer's needs. If you are not satisfied with your product, please contact us before you ship the item back. We do not accept returns without prior authorization. Defective goods and shortages must be reported to us within 5 days of receipt of goods. A 20% restocking fee will be charged for all returned merchandise that is not defective.
All return shipments must be shipped back to us at the customers expense before credit can be applied. Shipping cost on all of our products either ground, express or USPS is not refundable. Note since we have a flat shipping cost or if it is free shipping, the actual cost of shipping we pay is deducted from your total return.
